Most stores are more than happy to cooperate with refunding your VAT. However, some stores choose not to offer you this service.
Stores are not obligated by EU law to cooperate with refunding your VAT. They may also choose to pay the VAT to the government during their periodic statements. Even though you are in your right by EU law to reclaim the VAT, and a store merely has to perform a small act, some stores choose not to be of service.
To make sure you will be able to get a VAT refund, shop at stores that guarantee a refund. These stores can be found in our tax-free shopping guide. Also available in our app for iOS and Android.
More than 55.000 stores are listed which means there is enough choice to ensure you can shop tax-free in the neighborhood or online.