What information should be present on my EX-A export document (ocean)? /

These are strict requirements:

Your EX-A document should refer clearly to you (not your business) and your items. Please make sure the following information is present on your export document:

1. Your personal name (the same as on your purchase receipt)
2. The name of the store 
3. The invoice / receipt number from the store
4. Your items purchase value

A guide on how to register a cargo claim in your account can be found