Do I need to send my original documents to your office in the post? (nato) /

No, If you are a NATO employee you don't have to send your receipts and customs documents to our office in the post. You may submit your claim digitally. After you have registered your receipts in your account your claim will automatically be pushed through to be checked by our staff.

Please check your receipt status. If your receipt status is 'waiting for original' this is not correct. In this case please contact us by email.