This article is meant for travellers with goods that have been posted by the (online)shop directly to your non-EU home address. If your goods were posted to an address in Europe first, please register your receipt as a regular receipt and get a stamp from customs before you leave the EU.
To register a receipt for goods exported by post, please log in to your account and follow the steps below.
1. Add a receipt and choose the option 'register a CARGO receipt'
2. After filling in your receipt details, choose the option 'By post, sent by the (online) shop'