If your goods were shipped by an export company you do not need to get a customs stamp on your receipt (from a customs office at the airport). Instead of a customs stamp we will need to receive the 2 official customs documents mentioned below. You can read more about the requirements of the information that should be present on your documents here. Please make sure your shipping company can provide these documents.
Some shipping companies provide these 2 documents separately and some combine the documents to form 1 document.
Please note; there are strict requirements regarding the information that should be present on your export documents. For example; both your purchase receipt/invoice and export documents must be made out to your private name. We can not process your requests if one of your documents are made out to your business. You can read more about the requirements here.