Are you shopping online at French stores / companies based in France? Please pay attention to the following:
In France, VAT refunds are only provided for items that have been delivered in France and to individuals that have exported the items over the EU border themselves (in their hand-luggage via airplane, car or train).
You can NOT get a VAT refund if:
Not sure if the online store where you shopped is French? Check your invoice to view the company address.