How can I delete my account? /

You have the right to have your data deleted, with the exception of data we are legally required to keep in our archives for tax compliance purposes.

If you have a completed VAT refund request, we’re legally obligated to store these details for the tax administration for the duration of 7 years:

If you would like to have your data removed, please contact our customer service via [email protected]. We will respond to this request within 30 days.

Your rights

Through your account you can access and update your personal information. You can unsubscribe from newsletters at any time. If we have processed data based on your consent you have the right to withdraw this consent whenever you want. If there is certain data you are unable to correct or erase, please contact us via [email protected].

Data access and portability You have the right to receive an overview of all data we have from you. Upon request, this will be sent to you or any party you would prefer as a JSON file.