Vatfree.com
Can I request a VAT refund for online/webshop purchases? /

Yes, you can submit VAT refund claim for goods bought from European online shops. There are different online shopping and delivery situations that will determine which procedures you must follow to claim back the VAT.


1. EU Delivery - self arranged export by airplane

2. EU Delivery - self arranged export by courier or shipping company

3. Direct non-EU delivery - by courier

4. Direct non-EU delivery - by shipping company


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1. EU Delivery - self arranged export by airplane

The store delivered your purchases to an address in the EU. You exported the goods to a non-EU country by airplane yourself.



2. EU Delivery - self arranged export by courier or shipping company

You arranged delivery to your non-EU address yourself, by courier or shipping company. 

Most people choose this option if they order online from stores that don’t offer international deliveries. You are currently not in the EU and can’t export your order by airplane yourself. People moving to another country outside the EU, with big shipments (over sea) with goods from different stores, also often choose this option.



3. Direct non-EU delivery - by courier

The store delivered your purchases directly to your non EU address, by courier (PostNL, DHL, FedEx, etc)


4. Direct non-EU delivery - by shipping company

The store delivered your purchases directly to your non EU address, over sea (shipping company)