I forgot my password. What now? /

1. Go to the login page via the website or app


2. Click the white/grey button (towards the bottom of the login page) 'Click here to reset your password'


3. Fill in the email address you used to create an account
4. Click the button 'Send password reset code'


5. You will now be directed to a page where you can enter your 'Reset code'. IMPORTANT: Please leave this page open.reset_4.png

6. Go to your email inbox, and find our email which contains your reset code
7.  Copy the reset codereset_5.png

7. Paste your reset code in the '
Reset code (sent by email)' field on the page from the steps before.
8. Enter a new password of your choice in the fields 'Password' and 'Repeat password'
9. Click the button 'Reset password'


You should now be able to log in using your email address and your new password when logging in to our website or via the app.