Vatfree.com
I forgot my password. What now? /

1. Go to the login page via the website or app

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2. Click the white/grey button (towards the bottom of the login page) 'Click here to reset your password'

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3. Fill in the email address you used to create an account
4. Click the button 'Send password reset code'

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5. You will now be directed to a page where you can enter your 'Reset code'. IMPORTANT: Please leave this page open.reset_4.png


6. Go to your email inbox, and find our email which contains your reset code
7.  Copy the reset codereset_5.png



7. Paste your reset code in the '
Reset code (sent by email)' field on the page from the steps before.
8. Enter a new password of your choice in the fields 'Password' and 'Repeat password'
9. Click the button 'Reset password'

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You should now be able to log in using your email address and your new password when logging in to our website or via the app.