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What documents do I need for items exported by air (DHL, FedEx, PostNL etc) /

    Your shipping documents must be issued by your shipping company and show sufficient information about your purchase from the store:

    DOCUMENTMANDAORY INFORMATION


    Air Waybill (AWB) 

    or

    Commercial Invoice 



    • Your name
    • Invoice/receipt/transaction number from the store
    • tracking number


    When creating an AWB and invoice for your shipment, you can include the transaction nr. from the store in the sections 'shipment details' and 'full description of goods'


    Proof of Delivery (POD)


    • Your name
    • tracking number


    The proof of delivery can be found on your couriers website with your tracking number.     Find out how to get a POD here.