Why do I need to send my original receipts by post? /

Don't worry! In most cases you don't need to send your receipts by post. There are some exceptions. You might need to post your receipt if:

• Your receipt has a purchase amount of €1000,- or higher
• You have a receipt with a tax free from/cheque from a different refund company (Global Blue, Easy Tax Free, etc.). Did you receive a stamp on the tax-free form and the receipt has been left empty? Then you need to send in both documents. 
• The store does not want to work digitally
• The tax administration requires the store to work with originals (for example Germany and German stores)
• Vatfree.com is required to perform a random check (to prevent double entries and fraud)

Your receipt status will show wether you need to send a receipt by post. Our address for postal mail can be found here.