Our address for regular mail:
P.O. Box 37234
1030 AE Amsterdam
Our address for courier mail (DHL, FedEx, etc.):
Many couriers can not deliver mail to P.O. boxes (like the address mentioned above) because they need somebody to sign for delivery. Make sure to always ask your courier if they require somebody to sign for delivery. If the answer is yes, don't use the address mentioned above. Instead use the address mentioned below:
vatfree.com / Smeenk
1022 AB Amsterdam
Telephone number: +3188 828 37 33
Do you have a tracking number for your mail? If yes, send it to us via email. We can mark your receipts as received and processed in advance. This will speed up your refund process.
Don't forget to use the correct amount of postal stamps!