Why has my refund in Euro been subject to conversion into US dollars (or another currency)? /

Due to VISA and MasterCard (CreditCard) processes which lie out of our control, our payment in euro's might be subject to conversion to the default currency of your card. These processes are determined by VISA and MasterCard, not vatfree.com. We apologise in advance for any inconvenience this might cause and kindly ask for your understanding if this is the case. 

If you want to avoid conversion, please choose a different payment option:

• What are your payment options?