Customs departments are responsible for verifying export and eligibility for a VAT refund. When all requirements are met, a customer receives confirmation from customs that the items have been exported. Depending on the export method, confirmation is provided bij customs in the form of a stamp or digital export documents. Vatfree.com receives and verifies all documents for confirmation that the customer is eligible and the goods have been exported.
Customers are eligible for a VAT refund if:
To prove eligibility and to receive proof of export, customers must show customs the following:
* If customers have an EU-passport, they are required to show a visa or residence permit for the non-EU country they are living in