I receive an error while trying to upload documents in the app. What now? /

If you're having trouble uploading images/documents to the app you can try the following:

  1. Update your app (look for updates in your app-store). If the app is not updated some features don't the way they are supposed to. 

  2. Log in to your account via a browser on your computer instead of via the app. Often, if a feature is not working properly in the app, it will work in a browser. When logging in via the website instead of via app, make sure to use the same email address, password or login service you used to login via the app.

  3. Let us know by email ([email protected]) that you're having trouble and add your documents in the attachments. We'll upload them to your account for you.