Do you pay me automatically? /

No, we do not pay you automatically. 

To receive payment:

Keep an eye on the status of your receipts. When your receipt status is 'paid by shop' you can request payment. You can request payment on your 'my receipts' page. Click the green button to start the payment process. The green button will become visible after the store has processed your claim and your receipt status is 'paid by shop'.

You can read our full Covid-19 statement