Vatfree.com

Madrid Barajas Airport, Spain /

Customs system	Manual, wet stamp, customs desk (Spanish and other EU stores) Digital terminal (DIVA), barcode scan
Minimum Spend threshold	0 / no minimum for Spanish stores Minimum spend threshold's for other countries can be found here
Customs locations and opening hours	Terminal T1, Floor 1 (Check-in) Open from 07.00 - 22.00 Terminal T4 Satellite, Floor 2 (Boarding area) Open 24 hours Terminal T4, Floor 2 (Departures) Open from 07.00 - 22.00
Contact details	Information points (staff members with green jackets) Phone: +34 91 321 10 00 / +34 902 404 704 Email: [email protected]
Required documentation for customs	A complete purchase invoice containing the name and address of the store, quantity and description of the exported goods, identity of the purchaser (name, passport number and non-EU address) If you don't have a complete invoice an additional tax-free form is mandatory Purchased items Passport If you have an EU passport; proof of residence outside the EU Boarding pass