This article applies to NATO military employees stationed in the Netherlands that have bought items in stores outside the Netherlands (but inside the EU)
To submit a VAT refund claim, please follow the steps below:
Get a purchase receipt or invoice from the store
Print and fill a 'VAT and Excise Duty Exemption Certificate 151', two (2) times. One (1) for yourself and one (1) for the tax office. The tax office will not make copies; you have to have both copies with you. Download: GENERAL 151 FORM
Box 1: Fill in YOUR name & YOUR Netherlands' residence address (ignore Brunssum address)
Box 5: Fill in the store details, description of your items (like on your purchase invoice) and item amounts excluding VAT
Box 2, 3, 4, 6, and 7: will be completed and stamped by an employee at the tax office.
Download our app or create an account via our website and register your receipt. We’ll ask you to upload copies of your documents.
When this process has been completed, we’ll check your documents and contact the store for your refund. You’ll be notified by email when a store has processed your claim. After receiving notification, payment can be requested by logging in to your account.