Amsterdam Airport, The Netherlands /

Customs system
  • Manual, wet stamp, customs desk (Dutch and other EU stores)
  • Digital terminal, barcode scan (Dutch stores)
Minimum Spend threshold€50,- per store per day
Minimum spend threshold's for other countries can be found here
Customs locations and opening hours

Departure hall 3 (before check-in and security)
Desk open from 06:00 – 22:00 Customs officers are present at the airport 24/7 If the desk is closed, you can contact customs via the numbers mentioned below (also displayed on the customs desk). A customs officer will come down to the desk to stamp your receipts.

Contact details                             

Phone: +31881583900 (during the day - 06:00 - 22:30)
           +31881583440 (at night - 22:30 - 06:00) 

Required documentation for customs
  • A complete purchase invoice containing the name and address of the store, quantity and description of the exported goods, identity of the purchaser (name, passport number and non-EU address)
  • If you don't have a complete invoice an additional tax-free form is mandatory
  • Purchased items
  • Passport
  • If you have an EU passport; proof of residence outside the EU
  • Boarding pass