Amsterdam Schiphol Airport, The Netherlands /

Customs system
  • Customs desk (manual stamp - for receipts from Dutch stores and stores in EU countries)
  • Digital Customs Machine (barcode scan - only for receipts from Dutch stores)
Minimum Spend threshold€50,- per store per day for Dutch stores
Minimum spend threshold's for stores in other EU countries can be found here
Customs locations and opening hours

Departure hall 3 (before check-in and security)
Desk open from 06:00 – 22:00 Customs officers are present at the airport 24/7 If the desk is closed, you can contact customs via the numbers mentioned below (also displayed on the customs desk). A customs officer will come down to the desk to stamp your receipts.

Contact details                             

Phone: +31881583900 (during the day - 06:00 - 22:30)
           +31881583440 (at night - 22:30 - 06:00) 

Required documentation for customs
  • Any purchase document showing your name, non-EU country of residence and passport number (can be a regular receipt, invoice or Tax-Free form)
  • Purchased items
  • Passport
  • If you have an EU passport; proof of residence outside the EU
  • Boarding pass