Customs system
➤ Manual customs desk: stamp, for receipts from all EU countries
➤ Digital customs machine: barcode scan, only for receipts from the Netherlands
Minimum Spend threshold
EUR 50 per store per day for Dutch stores.
Minimum spend thresholds for stores in other EU countries can be found here
Customs locations and opening hours
Departure hall 3 (before check-in and security)
Desk open from 06:00 – 22:00
⚠️ Customs officers are present at the airport 24/7
If the desk is closed, you can contact customs via the numbers below (also displayed on the customs desk). A customs officer will come to stamp your receipts.
Contact details
+31881583900 (6:00 am - 10:30 pm)
+31881583440 (10:30 pm - 06:00 am)
Required for customs ➤ Any purchase document showing your name, non-EU country of residence and passport number (can be a regular receipt, invoice or Tax-Free form) ➤ Purchased items ➤ Passport ➤ If you have an EU passport; proof of residence outside the EU ➤ Boarding pass
