Can you return/forward my receipt to me? /

Unfortunately we can not return your original receipts to you, or forward them to another party. 

Our terms and conditions (article 8) mention that we are unable to return or forward original receipts to customers, uncooperative stores or competitors. We have implemented these terms and conditions because we can impossibly return or forward all original receipts via the post in the case that they can not be processed. This would become very costly and time consuming, especially since we do not charge a service fee for receipts and the corresponding VAT amount in case they are not refunded by the store.

If you need your receipt for warranty reasons, please make sure the store makes a copy of your receipt which you can use for warranty. Often they will provide this automatically during purchase.