Don't worry! In most cases you don't need to send your receipts by post. There are some exceptions.
We'll let you know via your account (app and website) wether you need to post your receipts. Check your receipt status on your receipt page. Is your receipt status 'waiting for original'? Then we need to receive your originals in the mail.
Always make photos/scans of your receipts before you send them in the post.
Our address for postal mail can be found here.
If you're not sure whether your receipt needs to be posted, please contact us by email ([email protected]).