Rotterdam airport, The Netherlands /
Customs system
  • Manual, wet stamp, customs desk (Dutch and other EU stores)
  • Digital terminal, barcode scan (Dutch stores)
Minimum Spend threshold€50,- per store per day
Minimum spend threshold's for other countries can be found here
Customs locations and opening hours

The customs desk at Rotterdam Airport is located on 1ste floor. When arriving via the main entrance of the airport, turn right and take the stairs up. Signs will direct you to the customs desk. If you're not sure, please ask an airport employee to point you in the right direction

Customs officers are present at the airport 24/7 If the desk is closed, you can contact customs via the numbers displayed on the customs desk (and below). A customs officer will come down to the desk to stamp your receipts. If you can not find the number, please ask an airport employee for help.

Contact details                             

Rotterdam Airport general contact number: +35227000767 Rotterdam Airport Customs: +31881538300

Required documentation for customs
  • A complete purchase invoice containing the name and address of the store, quantity and description of the exported goods, identity of the purchaser (name, passport number and non-EU address)
  • If you don't have a complete invoice an additional tax-free form is mandatory
  • Purchased items
  • Passport
  • If you have an EU passport; proof of residence outside the EU
  • Boarding pass