Vatfree.com
How does Tax-Free shopping work in my store? /

REGULAR CASH REGISTER SYSTEM

Step 1

Give your customer a regular receipt or purchase invoice including their name, non-EU country of residence and passport number. If you're not able to provide this in-store, you can also send an invoice with buyer details to the customer via email, or you can give your customer a Tax-Free form.

Step 2

Give your customer a Vatfree.com information folder. The folder will explain to them what to do.

Step 3

Incase your customer still has questions feel free to take a look at our FAQs or provide our contact details:



STORES USING THE VATFREE.COM APP FOR POS (POPr)

Step 1

On your cash register system, select the option to print a Tax-Free receipt.

Step 2

Give your customer a Vatfree.com information folder. The folder will explain to customers what to do.

Step 3

Incase your customer still has questions feel free to take a look at our FAQs or provide our contact details:



STORES USING THE VATFREE.COM RETAIL APP (POPr light)

Step 1

As usual, print a receipt or invoice for your customer.

Step 2

Open the Vatfree.com In-Store app ➤ insert the total purchase amount ➤ insert your customers' email address ➤ press 'register' Give your customer a vatfree.com information folder. The folder will explain to them what to do.

Step 3

Incase your customer still has questions feel free to take a look at our FAQs or provide our contact details:




Customer Frequently Asked Questions: