How do I submit a VAT refund claim? /

  1. Create an account
    You can download our 
    app (Google Play | Apple Store) or create an account via our website.

    happn - Find the people you've crossed paths with Submit your tvOS apps to the App Store - Apple Developer

  2. Get proof of export or VAT exemption
    Find out where to get proof of export or VAT exemption here.

    Exporting yourself via airplane, car or train and don't have a receipt that meets all necessary 
    requirementsDownload and bring a tax-free form to customs in addition to your receipt.

    After getting proof of export or VAT exemption, always make photos/scans of all your documents, especially if you need to send them in via 

  3. Register your receipt/invoice in your account
    Register your receipt in your account. We’ll ask you to upload copies of your documents.

After completing this process we'll keep you updated by email automatically. We'll provide a time-frame for your refund and we'll notify you when your VAT has come in from the store. Information about payment methods can be found here.