Step 1

Give your customer a regular receipt or purchase invoice including their name, non-EU country of residence and passport number. If you're not able to provide this in-store, you can also send an invoice with buyer details to the customer via email, or you can give your customer a Tax-Free form.

Step 2

Give your customer a Vatfree.com information folder. The folder will explain to them what to do.

Step 3

Incase your customer still has questions feel free to take a look at our FAQs or provide our contact details:

• Frequently Asked Questions

• Telephone: +3188 828 37 33 

• Emails: [email protected]

Step 1

On your cash register system, select the option to print a Tax-Free receipt.

Step 2

Give your customer a Vatfree.com information folder. The folder will explain to customers what to do.

Step 3

Incase your customer still has questions feel free to take a look at our FAQs or provide our contact details:

• Frequently Asked Questions

• Telephone: +3188 828 37 33 

• Emails: [email protected]

Step 1

Print a receipt or invoice for your customer, or send a digital invoice to their email address.

Step 2

Open the Vatfree.com app on your device ➤ insert the purchase details ➤ insert the customer details ➤ insert the customer email address ➤ press send Give your customer a vatfree.com information folder. The folder will explain to them what to do.

Step 3

Incase your customer still has questions feel free to take a look at our FAQs or provide our contact details:

• Frequently Asked Questions

• Telephone: +3188 828 37 33 

• Emails: [email protected]