Can I submit receipts/forms from other tax-free companies (Global Blue, Innova, Premier, etc)? /

Yes, you can submit tax-free forms and receipts from other tax-free companies, like Global Blue, Innova Tax-Free, Premiere Taxfree, Planet Payment, Easy Taxfree and so on. 

Most stores offer customers freedom of choice. They might give you a tax-free form or receipt from a specific tax-free company, but they allow you to submit it anywhere (also 

Thats fair, since you’re the one paying the service fee 🙂

Unfortunately, some stores don’t want to process claims if you don’t use the tax-free company promoted in-store. In these cases, we might have to take legal action to retrieve your VAT. 

Tip: before you go shopping or submit a claim, check our shopping guide to find out if a store refunds VAT on first request via Tax-free forms and receipts are part of your purchase documents. If you received these from the store, don't forget to upload copies when submitting a claim in your account.