Shopping Tax-Free = claiming a Value Added Tax (VAT) refund.
VAT is a consumer tax and varies between 4% and 27% in the EU. It is included in all prices you pay for goods and services.
You're eligible for a VAT refund if you live outside the EU and if you export the goods to your non-EU country of origin. You first pay VAT in the store when you buy goods, and claim it back after leaving the EU.
Requirements
A VAT refund is only possible over goods, not services.
Items must be exported to a country outside the EU before the end of the 3rd month, after the month of purchase.
The goods must be for private use in your non-EU home-country of origin.
You must get proof of export from customs to show that your items left the EU. You can pass by customs at the airport, at a train station or highway border office. Customs will stamp your documents from the store or provide digital export validation.
You can also export via ocean freight or courier services such as DHL, FedEx, UPS, and other carriers.
Frequently Asked Questions
Can I get a VAT refund from any store?
Where can I get proof of export?Where can I upload proof of export?
How can I verify my account?
What is your service fee?
💡NATO employees, diplomats working in the EU, and people working for international organizations may also be exempt from paying VAT.