What if I find a lower service fee somewhere else? /

We guarantee the highest refund in the Tax-Free market.

If you discover a higher refund somewhere else, we'll lower our service fee for you. 

To qualify for a lower service fee you can submit:

  1. A Tax-Free form which you received from the store at the time of purchase, showing the Tax-Free company details and the exact refund amount for that specific purchase

  2. A confirmation by email from another Tax-Free company, stating their service fee and/or refund amount for your particular purchase

Keep in mind that some Tax-Free companies may have varying refund rates per store and country. Therefore, we request proof for each specific purchase.

Frequently Asked Questions:
What is a Tax-Free form?

Why do I pay a service fee?

How do fees compare to other Tax-Free companies? 

What is the service fee? refund calculator