What is your service fee for my customers? /

For you as a retailer, our services are free. Your customer pays a fee. We guarantee the highest refund in the Tax-Free market, and we're proud of it! 

✅ Use our Refund Calculator to see exactly how much your customers get back.

Our fee structure is simple:

For every store and receipt, we charge a standard fee of 28% of the VAT with a maximum of 80 EUR per receipt. 

A maximum fee is unique in the Tax-Free market. With big purchases and VAT amounts, our max. fee can save your customers hundreds of € compared to refunds from competitors. 

Frequently Asked Questions Refund Calculator
Are there any additional transaction costs?
Why do my customers pay a service fee?
How do fees compare to other Tax-Free companies?